FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us here.
Shipping
Where do you ship to?
Currently we can ship to the UK only.
How long does shipping take?
Unless stated it will be next day dispatch - pre orders will state this in product description.
How do I track my order?
Please check your dispatch email - items are sent Royal Mail tracked.
Returns
How do I return an item?
If you don't fancy a surprise box it needs to be returned exactly as sent - with the display ribbon and tissue in tact.
Personalised items are exempt from return.
How long does it take to process my return?
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Collapsible content
Can I choose whats inside?
Not at the moment - it's all a surprise which is the fun part!
What is the affiliate scheme?
Join our scheme to share the world of Eliza's Attic! You get 10% commision and special offers.